FAQs

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When you register online, you’ll protect your card’s value if ever lost or stolen. Plus, you’ll enjoy Karma Club program benefits including an instant $5 bonus and free food for your birthday and more!

Visit your neighborhood Doc Chey’s. Gift Cards are currently not available for online purchase.

Email us at karma@doccheys.com. We will immediately cancel your lost or stolen card and issue you a new card at no charge.

You can redeem your gift card at Doc Chey’s Morningside, Doc Chey’s Grant Park, or Osteria 832 Pasta & Pizza.

Absolutely. Just visit one of our restaurant locations.

Yes. Doc Chey’s does not sell or share your information. You may opt out at any time.

An authorization code (or REG CODE) is a 6-digit number on the back of your gift card or Karma Card. If your card does NOT have an authorization code, your code is 111111. You are required to enter your card’s authorization code when registering your card online.

There are several causes of this. The magnetic stripe on your card could be scratched or harmed, which does not allow our in-store terminal to read it. The card could have been demagnetized, which happens when a card comes near a powerful magnetic source. Or, your card may be old and worn out. Have no worries – we’re always happy to transfer your old card info and balance to a shiny, new card. Just Contact Us.

” … a neighborhood standby that won’t let you down if you’re looking for a good, inexpensive meal. It’s kid-friendly, too … “

— Frommers.com

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